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What does refurbished mean when buying a phone?


4 Mins

Here at Used Mobiles 4 U, we often get asked about what exactly refurbished means when it comes to buying a phone. It’s a valid question, as the term can sometimes be confusing. Allow us to shed some light on the subject!

What is a refurbished phone?

A refurbished phone is a device that has been previously owned and used by someone else. When a customer returns a phone for various reasons, such as upgrading to a newer model or simply changing their mind, we thoroughly inspect the device. If it meets our stringent criteria, we then restore and repair the phone to a high standard, making it nearly as good as new.

The refurbishment process

When a phone is returned to us, our team of experts carefully examines every aspect of the device. We check for any physical damage, test the functionality of all the components, and ensure that the phone is free from any software issues. If we identify any problems, we fix them using genuine parts and industry-leading techniques.

Once the repairs are complete, we thoroughly clean the phone, removing any fingerprints or marks. We then repackage it with all the necessary accessories, such as charging cables and headphones, before preparing it for sale.

The benefits of buying a refurbished phone

  1. Cost-effective: One of the biggest advantages of purchasing a refurbished phone is the significant cost savings compared to buying a brand new device. You can get a high-quality phone at a fraction of the price, allowing you to save money without compromising on features or performance.
  2. Quality assurance: At Used Mobiles 4 U, we take pride in our refurbishment process. We ensure that every phone we sell meets our high standards of quality and performance. Each device undergoes rigorous testing and inspection to ensure that it functions properly and looks as good as new.
  3. Warranty included: Another benefit of buying a refurbished phone from us is that it comes with a warranty. We offer a warranty period on all our refurbished phones, giving you peace of mind and protection against any unexpected issues that may arise.
  4. Environmentally friendly: By purchasing a refurbished phone, you are contributing to a more sustainable future. Refurbishing and reusing phones helps reduce electronic waste, as it extends the lifespan of these devices. It’s a great way to minimise your carbon footprint and support eco-friendly practices.
  5. Wide variety of options: When you choose to buy a refurbished phone, you have access to a wide range of options. We offer a variety of models, brands, and specifications, allowing you to find the perfect phone that suits your needs and preferences.

Tips for buying a refurbished phone

  1. Research the seller: Before making a purchase, it’s important to research the seller and ensure that they have a good reputation for selling refurbished phones. Read customer reviews and check their warranty and return policies.
  2. Check for warranty: Make sure that the refurbished phone comes with a warranty. This will provide you with peace of mind that you can get assistance if any issues arise with the phone.
  3. Look for quality certifications: Some refurbished phones may come with quality certifications, such as being certified by third-party organisations like Certified Refurbished or Renewed Certified. These certifications indicate that the phone has undergone thorough testing and meets certain quality standards.
  4. Understand the condition of the phone: Refurbished phones can come in various conditions, such as “like new,” “very good,” or “good.” Make sure to read the product description carefully to understand the condition of the phone and any potential cosmetic flaws or signs of wear. Mostly, refurbished phones will be graded from A-C. You can learn about the individual grades and what they mean with our guide.
  5. Compare prices: Take the time to compare prices from different sellers to ensure you’re getting the best deal. However, be wary of extremely low prices as they may indicate a compromised quality or a scam.
  6. Read the product description: When buying a refurbished phone, it’s essential to read the product description in detail. Look for information on the phone’s specifications, any accessories included, and any potential limitations or restrictions.
  7. Check the return policy: Before purchasing a refurbished phone, check the seller’s return policy. Ensure that they offer a reasonable return period and process in case you’re not satisfied with the phone or it doesn’t meet your expectations.


Buying a refurbished phone can be a cost-effective and sustainable choice. At Used Mobiles 4 U, we take pride in our extensive refurbishment process and offer a wide variety of high-quality refurbished phones with warranties. By purchasing a refurbished phone, you can save money while still getting a reliable and functional device. Just be sure to do your research, understand the condition of the phone, and compare prices before making a purchase. With these tips in mind, you can confidently buy a refurbished phone and enjoy all the benefits it has to offer. Be sure to check our range of phones and refurbished iPhones for sale!

Royal Mail Delivery by 1pm
Royal Mail
Delivery By 1pm
12 Month Warranty
12 Month
Certified Refurbished Phones
Refurbished Phones

Why Choose Us?

At Used Mobiles 4 U, you are guaranteed to receive a second hand phone that is fully functional to factory standards.

Another plus point is that we sell second hand phones that are thoroughly tested and working, ready to be used.


12 April 2024

Very pleased with my purchase

Purchased a phone from these guys a few years ago and was completely satisfied then so when it came to my latest requirement I thought I would return. The phone I wanted was out of stock for a few months but I was in no rush so I waited until one became available. I received it a few days ago and am completely happy with it. The condition is exactly as described, in fact it’s better than that in my opinion. Well done chaps, keep up the good work, I will certainly recommend you if someone should ask.


9 April 2024

Great customer service – highly recommend

Went back for a second purchase today as so impressed with customer service and products. Very prompt repair on warranty with no quibble. Would definitely recommend.


8 March 2024

Decent price delivered on time BUT when the iphone microphone was erratic I contacted Used Mobiles 4 U to arrange a replacement or refund. This is when they showed their excellence. Arranged return for MY convenience and sent through a postage QR for my ease. A real pleasure doing business with them – and I’m likely to again. Oh, and by the way, the new (used) phone works great…