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New Vs Used iPhones and Their Repair Costs Compared

27/01/2025

13 Mins

New vs Used iPhones: How Repair Costs Compare and What to Know

Repair costs for New vs Used iPhones can take you by surprise, and they’re not the same for everyone – especially when comparing new devices to used ones. While newer iPhones often have higher repair fees due to advanced technology, used iPhones might cost less to fix but come with different risks. Whether it’s a cracked screen or a worn-out battery, understanding these differences is key if you’re weighing up between buying new or second-hand iPhones. Knowing what to expect can save you money and headaches down the line.

The Cost of Repairing New iPhones

With each new iPhone release, repair costs have become a common concern for potential buyers. Whether you are protecting your sleek iPhone 15 Pro or considering a second-hand model, understanding these costs makes a world of difference. Here’s a breakdown of what you need to know about getting your new iPhone repaired and potential costs of New Vs Used iPhones.

Repair Costs for Latest Models

Repairs for newer iPhone models are undeniably more expensive than older ones due to advanced technology and premium materials. For example, replacing a back glass on newer models such as the iPhone 14 onwards could cost over £199 if handled by Apple-authorised service providers. Screen repairs, which are one of the most common fixes, might range from £169 to £339, depending on the specific handset and whether it is covered by a warranty or insurance.

Third-party services are often cheaper and cater to those outside a warranty. However, there’s a risk involved, as non-Apple providers may use aftermarket parts, sometimes compromising quality. For official repair pricing, Apple offers estimates via their iPhone Repair and Service tool, which is worth checking for an accurate idea.

If you use a local Apple-authorised expert like iStore UK, you’ll still enjoy high-quality repairs with original components but can compare their pricing structure for certain repairs.

Minimalistic image of a smartphone on its packaging, ideal for tech and gadget themes. New Vs Used iPhones, used iPhones, second-hand iPhones Photo by Robert Pelka

Impact of AppleCare+ on Repair Prices

AppleCare+ offers significant relief for those worried about their new vs Used iPhones repair bills. For a fixed upfront cost, AppleCare+ covers repairs for accidental damage over a set period, with reduced service fees. For instance:

  • Screen replacements cost as little as £25 under AppleCare+ compared to £319 without it.
  • For accidental damage beyond the screen, you’ll pay around £79 per incident under the plan. Otherwise, full repair costs can exceed £500 for high-end models like the iPhone Pro Max.

Plans like AppleCare+ Theft and Loss add further value if you misplace your phone or it’s stolen. Explore subscription options through Apple’s Support Page on AppleCare Products for detailed insights.

Why New iPhones May Be Cheaper to Repair Initially

Did you know that your brand-new iPhone might cost you less to repair in its early life compared to later years? This is largely thanks to two factors: manufacturers’ warranties and consumer protection regulations. New iPhones often come with a one-year warranty that covers manufacturing defects. Pair this with the UK’s consumer law, and your early repair costs might be free or reduced (provided it’s a fault and not user-caused damage).

Moreover, enrolling in AppleCare+ immediately after purchasing ensures reduced costs even for accidental damage. In contrast, older or second-hand iPhones may not be eligible for such warranties or plans, putting you at the mercy of full repair costs.

Repair in the first few months? It’s often smoother, cheaper, and less stressful for new devices.

Repair Costs for Used iPhones

When it comes to New Vs Used iPhones, repair costs can vary widely. While at first glance used devices may seem cheaper to fix, there are specific factors that influence these expenses. Understanding these details can help you avoid surprises and make smarter repair choices.

Factors Driving Costs for Older Models

Close-up of a broken smartphone with a severely cracked screen.
Photo by ClickerHappy

Repairing older iPhones is not as straightforward as it seems. Why? Several challenges drive up costs:

  • Parts Scarcity: Apple tends to phase out production of components for older models, making genuine parts harder to find. For example, obtaining a replacement screen or battery for an iPhone 6 may involve sourcing from third-party providers, which often increases costs.
  • Repair Complexity: As devices age, their components can become delicate, leading to a higher risk of damage during repair. Repair technicians, even skilled ones, navigate these challenges carefully, which adds to labour costs.
  • Outdated Technology: For models no longer in Apple’s repair programme, parts like display panels or rear glass may only be available through unofficial channels, costing more due to their rarity.

These factors explain why a 5-year-old iPhone model might not always be cheaper to repair than its modern counterpart.

Apple’s Repair and Service page offers further insight into which models are still officially supported.

Screen Repairs for Used iPhones

Cracked screens are one of the most common repair issues for all iPhones. However, with used devices, the price varies significantly:

  • New Models vs Older Ones: Fixing a damaged screen on an iPhone X could set you back around £160 at third-party repair shops, whereas the repair price for a newer iPhone may be higher, potentially hitting £300 (source).
  • Third-party vs Apple: Third-party repairs can sometimes be more affordable, but they come with risks. Non-genuine replacement screens may lack features like True Tone display, impacting the overall user experience.
  • Risk of Additional Damage: Older screens may have underlying issues like weak frame adhesives, which could add complications—and costs.

Apple typically charges a premium for official repairs but guarantees quality. For those on a budget, local providers like Repair My Crack balance cost and reliability.

Battery Replacements for Used iPhones

Battery life tends to decline significantly with age and use, making it a primary concern for buyers of New Vs used iPhones. Battery replacement costs differ depending on the battery’s condition and the service provider:

  • Apple’s Pricing vs Third-party Options: Through Apple, battery replacements are relatively affordable, often ranging from £69 to £105 depending on the model. Third-party replacements can be cheaper on second-hand iPhones but may void any existing warranty.
  • Performance Issues Post-Repair: Using unofficial batteries may lead to software compatibility issues. Apple’s software detects and warns users about non-genuine batteries, which could compromise functionality like Battery Health readings.

It’s worth noting that AppleCare+ doesn’t usually cover normal wear-and-tear battery replacements on Second-hand iPhones unless they’re still under warranty.

Risks and Benefits of Repairing Used iPhones

Deciding whether to repair new Vs used iPhones involves weighing your options carefully. Here are the pros and cons to consider:

Benefits:

  • Cost-effective in the Short Term: Screen or battery issues can often be resolved for a fraction of the cost of buying a new phone.
  • Sustainability: Repairing and using second-hand iPhones reduces electronic waste, making it an eco-friendlier choice.
  • Availability of Third-party Solutions: With numerous repair options available, you can shop around for the best deal.

Risks:

  • Limited Lifespan After Repairs: Fixing one component doesn’t guarantee that others won’t fail soon after. Batteries and processors naturally degrade over time.
  • Compatibility Issues: Non-OEM parts may cause software glitches, reduced performance, or permanent device damage.
  • Unexpected Costs: Repairs for hidden damage (e.g., motherboard issues) can add up, making replacement a more sensible option.

Depending on your needs, sometimes upgrading to a well-maintained used device might be more practical than persistent repairs. Services like UsedMobiles4U offer a range of thoroughly inspected second-hand iPhones at affordable prices, worth exploring if repair costs on your current device seem disproportionate.

Whether you’re working with a cracked screen or a battery that refuses to hold charge, weighing costs, quality, and long-term usability differences will help you make an informed choice.

Should You Repair or Replace?

When dealing with repair challenges for new vs Used iPhones, one of the most crucial decisions is whether repairing the phone is worth it, or if replacing it with a new or refurbished device offers better value. This choice heavily depends on factors like repair costs, the phone’s age, and how far along it is in its software update cycle. Let’s break this down further.

Calculating the Value of Repairs vs Replacement

Close-up of a technician using a microscope for phone repair, highlighting precision work.
Photo by Tima Miroshnichenko

Deciding between fixing Second-hand iPhones or buying a different one can be like balancing a set of scales. You’ll want to compare the repair costs of New Vs Used iPhones with how much it would take to replace your phone with a working second-hand model. Some tips for calculating the best option:

  • Check repair costs: Quote prices from Apple-authorised service centres and third-party repair shops for the specific issue, such as a battery replacement or screen repair. If costs edge closer to £200 or more, it might be time for a replacement.
  • Compare with used options: Platforms like UsedMobiles4U show prices for used devices in great working order. Sometimes spending an additional £50–£100 over repair costs can land you an upgraded device.
  • Weigh warranty coverage: If your used iPhone is still under any extended warranty or AppleCare+ plan, repair can be significantly cheaper than buying a replacement. But outside of warranty, repairs may not be as cost-effective.

By stacking these factors side-by-side, you’ll gain a clear picture of whether repairs are the smarter choice or if an upgrade is inevitable.

When to Choose a Refurbished iPhone Instead

There are moments when clinging to an old device no longer adds up, and replacing it with a refurbished iPhone becomes a wiser call. Here’s when this option shines brightest:

  • Multiple Repairs Needed: If your phone requires not just one fix but several – like battery replacement, screen repair, and a case back replacement – consider a refurbished device. These are fully checked, restored, and offer warranties (UsedMobiles4U details these safety perks well).
  • Outdated Features: If your current device lacks compatibility with your apps, accessories, or newer tech like Face ID or wireless charging, refurbished models often bring these perks at a lower cost than brand-new devices.
  • Sustainability Focus: Buying refurbished minimises e-waste and supports a circular economy. Plus, many certified refurbished phones, such as those described by retailers like UsedMobiles4U, come as good as new with costs trimmed by up to 50%.

The refurbished route prioritises both savings and functionality, striking a balance between affordability and performance.

The Role of Software and Security Updates

When iPhones lose access to iOS updates, their functionality and security risks can prompt users to consider an upgrade rather than repair. Here’s why it’s a pivotal factor:

  • Software Compatibility: Older iPhones that no longer receive iOS updates (e.g., iPhone 6 and earlier) may struggle with app compatibility, leaving you unable to use critical services and wondering whether New vs Used iPhones is worth the questioning.
  • Security Risks: Every year, Apple introduces patches in iOS that combat vulnerabilities. Phones stuck on older software are at risk for security breaches, making a replacement a safer choice for sensitive data.
  • Longer Lifespan with Newer Models: Refurbished iPhones often come with the promise of several more years of future iOS updates. For example, an iPhone 11 can still receive updates for years to come, unlike older models nearing their end-of-life support.

If your device is reaching the end of its update cycle, it’s worth assessing replacement options. Continuing to repair a device with limited security and functionality is often a poor long-term strategy. Platforms like UsedMobiles4U provide great insights into finding affordable replacements that fit your needs.

Where to Find Affordable Repairs for Used iPhones

Finding affordable repair options for a used iPhone can save you plenty of time and money, especially if you’re experiencing common issues like a cracked screen or a battery that refuses to hold a charge. With a range of options available—from Apple-authorised repair centres to third-party providers—knowing where to turn and how to save can make all the difference.

Authorised Repair Centres vs Third-Party Services

A technician working inside an authorised repair centre adjusting phone components.
Photo by Nataliya Vaitkevich

Choosing between Apple-authorised centres and third-party services requires weighing cost against quality. Apple-authorised repair centres ensure genuine components and maintain your device’s warranty. Their repair technicians are trained specifically for Apple devices, and repairs like screen changes or battery replacements will retain original features like True Tone.

However, authorised centres come at a premium. For example, replacing a screen at an Apple-authorised service provider may cost two to three times more than at a third-party shop. If your old iPhone is out of warranty, this might feel like a hefty price to pay.

On the other hand, third-party repair services are widely available, often at half the cost of authorised repairs. Many small businesses even offer same-day fixes, especially for older devices that no longer fall under Apple’s service programme. The potential drawback? Non-genuine parts can compromise the usability of certain features and even void warranties.

Pro tip: Websites like the Apple Service and Repair Providers Tool let you locate nearby authorised options. For those exploring third-party repairs, however, customer reviews on websites like RepairMyCrack are invaluable for determining reliability.

Tips for Affordable Screen and Battery Repairs

Affordable repairs don’t have to mean compromising quality. Here’s how you can cut repair costs while ensuring good results:

  • Compare Pricing: Get quotes from multiple repair providers—both Apple-authorised and independent services. Some local third-party shops might offer surprisingly competitive deals for common fixes like screens and batteries.
  • Check for Deals or Membership Perks: Independent providers often run discount schemes. Memberships with companies like Which? can also include repair deals for a wide range of devices.
  • Use DIY Kits Wisely: If you’re confident with tools, a DIY repair kit can save money for battery replacements. Just remember—one mistake can make things worse than they were!
  • Monitor Local Shops: The busiest repair shops often have the best reputations, so ask locals or check sites like Trustpilot for reviews.

Lastly, prevention is always better: invest in robust screen protectors and cases to avoid costly replacements. For more in-depth guides, ScotComp’s Screen Repair Tips are an excellent resource.

Finding Reliable Used iPhones After Repairs

Sometimes repairing an old device isn’t worth the hassle, especially if more than one component needs fixing. In these cases, buying a pre-repaired or refurbished iPhone can be a better alternative. Platforms like UsedMobiles4U specialise in certified used iPhones that have undergone thorough checks and repairs, often at a fraction of the price of new devices.

Benefits of buying pre-repaired and refurbished devices include:

  • Guaranteed Quality: These devices go through testing and repairs, ensuring they’re in excellent working condition. Plus, they often come with warranties.
  • Cost Savings: Compared to repairing a heavily damaged phone or buying new, refurbished models can save you hundreds of pounds.
  • Environmentally Friendly: Refurbished phones reduce e-waste, making them a more sustainable choice.

Other marketplaces like the BackMarket also feature a range of affordable, repaired iPhones if you’re looking for variety.

Whether you’re exploring repair options or considering a refurbished upgrade, having knowledge of your choices can make your next move a smart one. It pays to research and to know that spending less doesn’t always mean getting less.

The Long-Term Cost of Owning a Used iPhone

Owning a used iPhone comes with attractive upfront savings, but many people overlook the hidden costs that can build up over time. Maintenance, repairs, and replacements for aged parts can turn into unexpected expenses. If you’re weighing the financial benefits of a second-hand device, it’s essential to think about long-term costs and strategies to minimise them.

Budgeting for Future Repairs

With used iPhones, it’s not a matter of if repairs will be needed but when. To keep these situations from becoming financial headaches, a little planning goes a long way.

  • Start a “Repair Fund”: Set aside a small amount monthly for potential repairs. Considering common costs like £69 for a battery replacement or upwards of £150 for screen repairs, saving £8–£10 per month can cover many minor fixes within a year.
  • Know the Common Failures: Older iPhones often face issues with screen durability, batteries, and charging ports. Research your specific model’s history of repair needs to gauge how much to budget.
  • Consider Third-Party Services: While Apple-authorised repair centres are the gold standard for quality, third-party shops often provide more affordable options. However, it’s best to ensure they use high-quality or OEM parts to avoid repeat repairs.
  • Purchase Extended Warranty Services: Some platforms offer protection plans specifically for used devices. For example, independent providers often allow coverage against accidental or functional failures for a fixed term.

Unexpected repairs can be jarring without a financial safety net. Planning ahead ensures you stay in control, avoiding larger costs when surprises strike.

Maximising the Lifespan of a Used iPhone

Woman holding smartphone with blank screen, perfect for app mockups or design presentations.
Photo by Kaboompics.com

Not all used iPhones need to feel old. With the right care, you can stretch their lifespan significantly, minimising the need for constant repairs.

  1. Battery Care Above All Else: Batteries degrade naturally, but you can slow the process. Keep your phone charged between 20%-80%, avoid full discharges, and consider enabling Low Power Mode when usage is light (Apple’s Battery Tips are a great resource).
  2. Protect Against Physical Damage: Use tempered glass screen protectors and sturdy cases to ward off accidental drops. Replacing a cracked screen is among the most common—and expensive—repairs for second-hand iPhones. Prevention truly saves money over time.
  3. Clear the Ports and Speakers: Dust builds up in areas like the charging port and speaker grills. Regular cleaning with a soft toothbrush or compressed air can avoid sudden malfunctions without requiring pricey technical fixes.
  4. Perform Regular Software Maintenance:
    • Keep your iOS updated to the latest version compatible with your model. The updates improve security and performance.
    • Uninstall unused apps and manage storage actively. Reduced memory strain ensures smoother operation.
  5. Avoid Overheating: Extreme temperatures damage internal components. Avoid leaving your phone in direct sunlight or on hot dashboards for prolonged periods.

Every repair avoided is money saved. These small adjustments in how you use and maintain your iPhone can keep it running smoothly for years to come, making your investment in a used phone even smarter over time.

Conclusion

Understanding the differences in repair costs between new vs used iPhones puts you in a stronger position when considering your options. While newer models may initially cost more to fix due to advanced features, second-hand iPhones can come with hidden expenses tied to parts scarcity or compatibility issues. Assessing factors like repair costs, warranty coverage, or the value of a refurbished upgrade ensures you make a decision that aligns with your budget and needs.

Whether repairing or replacing, don’t overlook the benefits of trusted sources like Used Mobiles 4U, offering affordable, certified second-hand iPhones that balance cost, quality, and longevity. Making an informed choice now can save you unnecessary expenses in the long run. What’s your next move—repair or replace?

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