Where to buy refurbished iPhones: Your guide to the best UK sellers
If you're wondering where to buy refurbished iPhones, the good news is there are loads of brilliant UK sellers you can trust. You’ve got experts like us at Used Mobiles 4 U, big names like Apple and Amazon Renewed, and cool websites like Back Market. They all sell properly tested phones that come with a promise (called a warranty) to keep you safe.
What is a refurbished iPhone?

Have you ever dreamt of getting an almost-new iPhone for a much friendlier price? That’s the magic of a refurbished iPhone! It’s much more than just a ‘used’ phone that someone doesn't want anymore.
Think of it like a top-quality second-hand car that a super-clever mechanic has checked over from top to bottom. A refurbished iPhone is a phone that's been owned before, but it's been sent back and then tested, cleaned, and fixed by experts to make sure it works perfectly for its next owner.
More than just a second-hand phone
The biggest difference between a ‘refurbished’ and a ‘used’ phone is the expert check-up. A 'used' phone sold by someone on a website could have secret problems. But a refurbished phone from a proper shop has passed lots of strict tests.
This means experts have looked at everything from the battery to the buttons, making sure it’s up to a high standard before it gets to you. Our guide on what a refurbished phone means explains this a bit more.
The amazing reasons to go refurbished
Choosing a refurbished iPhone has some fantastic perks. The biggest one is the money you save – you can often save hundreds of pounds compared to buying a brand-new one.
But it’s not just good for your pocket money. It's also a really kind thing to do for our planet. Here’s a quick list:
- You save lots of money: Get the awesome iPhone you really want without the scary price tag.
- It’s better for the Earth: Giving a phone a second chance means less old electronics get thrown away, which is a big problem.
- You get a promise it will work: Good sellers always give you a warranty, so you're covered if anything goes wrong.
Lots of people in the UK are buying refurbished phones because they’re realising it's a smart and kind choice. A refurbished iPhone 13, for example, can often be found for around £350 – that's about half the price of a new one! And by reusing phones, we help look after our world, which is more important than ever.
When you choose refurbished, you get a phone that an expert has promised will work like it's new. It’s a safe, smart, and cheap way to own amazing technology.
So, a refurbished iPhone is a brilliant deal. It gives you the amazing quality you expect from Apple, but at a price that’s much easier on your wallet. It shows that 'refurbished' means a safe, trustworthy, and fantastic choice for your next phone.
Understanding refurbished phone grades

When you start looking for a refurbished iPhone, you’ll see words like Grade A, B, or C. Think of these like a school report, but for how a phone looks. These grades are a simple way for sellers to tell you what the outside of the phone looks like.
The most important thing to know is that these grades have nothing to do with how the phone works on the inside. Every single refurbished phone from a good seller, no matter its grade, has been properly tested to make sure it works perfectly. The grade only tells you what it looks like.
Understanding these simple grades is the secret to finding the perfect phone for the best price. It also means you won't get any surprises when your shiny 'new' iPhone arrives.
Grade A – The best of the best
A Grade A phone is like the star student. You'll often see it described as 'Pristine' or 'Like New'.
This means the phone will look almost perfect. If you look really, really closely, you might see a tiny, tiny mark, but most people wouldn't notice anything. It’s the closest you can get to a brand-new phone without paying the brand-new price.
- Who is it for? A Grade A phone is perfect if you want that fresh-out-of-the-box feeling and a phone that looks spotless, but you’re clever enough to want a good deal.
Grade B – The clever choice
Grade B phones are the most popular choice, and for a very good reason. They’re usually called 'Excellent' or 'Very Good'.
A Grade B phone will have some small signs that it's been used before. You might find a few little scratches on the body or screen, but nothing you’d really notice. Imagine a book you've carefully read once – it's been used, but it's still in amazing shape. It's a phone that looks great, just not perfect.
This grade is a brilliant middle ground. You get a phone that looks fantastic while saving even more money than you would with a Grade A one. For lots of people, it's the perfect mix of price and quality.
Grade C – The pocket-money-friendly phone
Finally, we have Grade C, often called 'Good' or 'Fair'. A Grade C phone is one that looks like it’s been on a few adventures!
It will have clear signs of being used, like scratches you can see on the screen and scuffs around the edges. It’s been well-loved, and it’s not afraid to show it. But just like the other grades, it has been properly tested and is 100% working.
- Who is it for? This is the best choice if you're trying to save as much money as possible and don’t mind a few scratches. If you’re going to put a case and screen protector on it straight away, you probably won't even see the marks.
To make it even simpler, here's a quick guide to what you can expect.
A simple guide to refurbished iPhone grades
| Grade | What it looks like | Who it's for |
|---|---|---|
| Grade A | Pristine/Like New. Looks almost perfect, with hardly any marks you can see. | Someone who wants a phone that looks brand new but costs less. |
| Grade B | Excellent. Small, light scratches, but nothing big or distracting. | Most people who want the best mix of great looks and a great price. |
| Grade C | Good/Fair. You can see it's been used, with scratches and scuffs. | Shoppers on a budget who care more about how it works and plan to use a case. |
At the end of the day, picking the right grade is all about what’s most important to you: a perfect-looking phone or the biggest saving.
For an even bigger explanation, we have a complete guide to refurbished phone grades that tells you everything.
The best UK shops for refurbished iPhones

So, where do you actually find these amazing phones? Knowing the right places to look is the secret to getting a great deal without any problems. This part is like your treasure map to the most trustworthy sellers in the UK.
There are a few different types of sellers, and each one is a little different. Some are experts who only sell refurbished things, while others are huge online shops that have special sections for them. Let's look at the best places to start your search.
Apple Certified Refurbished: The super safe choice
If you want to be extra, extra sure, your first stop should be Apple's own shop. Honestly, a refurbished iPhone from Apple is so good, you probably couldn't tell it apart from a brand-new one. It’s the safest choice you can make.
Every single phone goes through Apple’s super-strict checks, and each one gets a brand-new battery and a new outer case.
- It comes in a new box with all the normal bits and bobs.
- You get a full 12-month Apple warranty, just like a new phone.
- You can get AppleCare if you want extra protection.
The only small downside? Apple’s refurbished phones are often a little bit more expensive than from other shops. But for that little extra, you’re getting a phone that’s as close to new as you can get.
Specialist UK shops: Your local experts
As well as Apple, you’ll find some fantastic UK companies that are experts in refurbished technology. These sellers know their stuff and are often the perfect mix of great price, good quality, and friendly service. They are a brilliant place to find amazing deals.
Studies show that while lots of people still buy from mobile networks, a massive 60% of refurbished phones are now sold by other places like these special online shops. Trusted UK sellers like Handtec and Zextons are known for offering unlocked iPhones that have been fixed up like new, and often come with a warranty of 12–18 months. A promise like that is really important to help you feel safe when buying.
These expert shops are often the best place for many buyers. They have good prices, they test everything properly, and they give you a strong promise that the phone will work well.
Places like MusicMagpie and Back Market are also really popular. They are like big markets that connect you with hundreds of expert sellers who have all been checked to make sure they are high quality. This gives you a massive choice of phones to compare in one place.
Amazon Renewed: The giant online shop
You can find almost anything on Amazon, and refurbished iPhones are no different. Their special section, Amazon Renewed, is another trustworthy place to look.
The best thing here is the Amazon Renewed Guarantee, which protects you for a whole year. If the phone doesn't work like it should, you can get a new one or your money back.
- What to expect: Every phone is checked, tested, and cleaned by experts to a high standard.
- The Guarantee: Everything sold here is protected by a one-year promise to give you peace of mind.
- Seller Ratings: You can easily check the scores of the individual sellers to see how good they are.
This is a great safety net, especially if you already like shopping on Amazon. Just make sure the phone is definitely sold under the 'Amazon Renewed' name. It’s also worth checking out our guide on the top 5 websites for cheap iPhones in the UK for more fantastic options.
The best place to buy your refurbished iPhone depends on what you care about most. Do you want the super safety of Apple, the great price from an expert, or the easy shopping of a big website? This table explains it all.
Comparing top UK refurbished iPhone shops
Here's a quick look at the best places to buy, comparing what they offer.
| Shop | How long the promise lasts | Price | Best for |
|---|---|---|---|
| Apple Certified Refurbished | 12 months (from Apple) | Higher | Feeling super safe and getting a like-new phone. |
| Specialist Shops (like Used Mobiles 4 U) | 12 months | Good | A great mix of good prices, quality, and a strong promise. |
| Amazon Renewed | 12 months (Renewed Guarantee) | Varies | Shoppers who want the safety of Amazon's promise and lots of choice. |
| Marketplaces (like Back Market) | At least 12 months | Good | Comparing prices from lots of different expert sellers in one place. |
Each option is good for different reasons, so it's all about finding the one that fits your budget and makes you feel happy with your choice.
Your important checklist before you buy

Before you press that 'buy' button, it's always a good idea to do a few quick checks. This is how you make sure you’re not just getting a good deal, but a phone that’s perfect for you. Think of it as your secret power for shopping smart.
These simple steps will help you avoid any nasty surprises and make sure the iPhone that arrives is a real treasure. Let's go through the most important things to look for.
Check the warranty and returns policy
This is probably the most important check of all. A good warranty is your safety net. It’s the seller's promise that if something goes wrong, they’ll fix it, give you a new one, or give you your money back.
Any good UK seller will offer a 12-month warranty. This gives you a whole year of not having to worry, and it’s a big sign that they believe their phones are high quality.
While you're at it, have a quick look at their returns policy. Most good sellers will give you between 14 to 30 days to change your mind. This is brilliant because it means you can send the phone back for all your money back if it’s not what you wanted, with no fuss.
A strong warranty is your best friend when buying refurbished. Look for at least a 12-month warranty, as this shows the seller is proud of how good their phones are.
Make sure the phone is unlocked
Have you ever heard of a phone being 'locked' to a network? It just means it will only work with a SIM card from one company, like EE or Vodafone. This can be a real pain if you want to change to a different company later for a better deal.
An 'unlocked' phone is the opposite—it’s free to work with a SIM from any company you choose, giving you total freedom. Before you buy, always check the description to make sure the iPhone is sold as 'unlocked'. All trustworthy sellers will say this clearly.
A really important step before you buy is to understand phone unlocking services, which makes sure the iPhone will work with your SIM card. Knowing this helps you see how great it is to have an unlocked phone.
Look at the battery health
An iPhone’s battery is like the fuel tank in a car; you need to know it can hold enough power to last all day. It’s normal for all batteries to get a little bit weaker over time, but luckily, good sellers test the battery health before they sell a phone.
So, what should you look for?
- Look for at least 80% battery health. This is the magic number that even Apple says is healthy. Anything above this means your battery should easily last a full day.
- Good sellers will often promise this. Many top sellers, including us at Used Mobiles 4 U, make sure every phone meets this standard.
- Some sellers put in a new battery. If the health is below 80%, good sellers will put in a brand-new battery, so you get 100% power straight away.
This simple check is super important to make sure your new-to-you iPhone doesn't run out of power when you need it most. For a more detailed guide, check out our article on what to look for when buying a refurbished iPhone. By remembering these things—warranty, returns, unlocked, and battery health—you're ready to find a fantastic refurbished iPhone and feel great about it.
How to spot scams and stay safe online
The internet is a fantastic place to find a bargain, but it’s a good idea to be careful. Think of this section as your friendly guide to spotting dodgy sellers and keeping your money safe. That way, you can find a brilliant deal on a refurbished iPhone without any worries.
Just knowing a few simple warning signs will help you stay away from scammers. Let’s look at the most important things to watch out for.
If a deal looks too good to be true
We all love a bargain, but if you see a brand-new-looking refurbished iPhone for a price that seems unbelievably low, that should be a warning sign. Scammers love to use crazy-low prices to trick people.
A proper refurbished iPhone has been tested, cleaned, and often fixed by an expert, and all of that costs money. A price that’s much, much lower than all the other good sellers is a huge warning sign. Always take a moment to compare prices on a few different trusted websites to get an idea of what a normal price is.
Remember the golden rule of shopping online: If a deal feels too good to be true, it probably is. Trust your feelings and look somewhere else.
Always check the seller’s reviews
Reviews are your secret weapon—it's like getting advice from hundreds of other shoppers all at once. Before you even think about buying, have a good read of what other customers are saying about the seller.
Don’t just look at the star rating; read the actual comments. Are people saying the delivery was fast and the customer service was good? Did the phone look like the description said it would? A long history of happy customers is a fantastic sign that you’re dealing with a trustworthy company.
Use safe ways to pay
How you pay for your phone is very important. Using a safe way to pay is like having a shield for your money, giving you a way to get it back if something goes wrong.
- Credit Cards: Paying with a credit card is often your best choice for extra protection. If the phone never arrives or is not what was promised, you can usually get the money back from your card company.
- PayPal: PayPal is another excellent choice. Its famous Buyer Protection can help you get all your money back if your purchase goes wrong.
Whatever you do, don't pay by bank transfer when buying from a website or a seller you don’t know. Once that money has gone from your account, it’s almost impossible to get it back if the seller is a scammer.
Staying safe on websites like eBay
Websites like eBay and Facebook Marketplace can be full of amazing finds, but you need to be extra careful. While these places are full of honest sellers, scammers can easily hide among them.
For a big guide on how to avoid tricksters, our article on how to buy second-hand iPhones without getting scammed is a must-read. It’s also clever to learn how to verify the authenticity of product photos, as this can protect you from adverts that use fake pictures. By following these simple tips, you can shop online safely and find a fantastic refurbished iPhone without any worries.
Why pick a refurbished iPhone?
You might be wondering, "With all the different phones out there, why should I choose a refurbished iPhone?" It's a great question, and there are some brilliant reasons why iPhones are a fantastic choice when you’re buying refurbished. They aren't just popular; they’re made to be brilliant for years.
Apple makes its phones to last. An iPhone that's a few years old can still feel super speedy and modern, and can handle all your apps and games easily. This quality means you’re not just buying an old phone; you're getting a top-class phone that still has lots of life left in it.
Built to last for years
One of the biggest plus points for iPhones is how long they get software updates. Apple usually gives major updates for six to eight years, which is much longer than most other phone makers.
This is a huge deal for a few reasons:
- Safety: Regular updates keep your phone safe from any new computer viruses or threats.
- New things: You get new features and improvements, so your phone feels new for longer.
- Apps will work: Your iPhone will keep working with the newest apps from the App Store.
This long-term support means a refurbished iPhone stays useful and safe for many years, making it a really smart buy.
They hold their value really well
Have you ever noticed how iPhones seem to be worth a lot of money, even when they’re older? It’s true. iPhones are a top choice in the UK, with Apple's own shop selling a huge 45.19% of all used phones. A big reason for this is that iPhones can keep 40–50% of their value even after two years.
This means that when you decide to get a new phone later on, you can sell your refurbished iPhone and get a good bit of your money back—which you can't always do with other phones. You can find out more about these UK used phone trends and see just how popular they are.
Think of it like this: buying a refurbished iPhone is like borrowing a brilliant gadget. You get to enjoy it for a few years, and then you get a nice chunk of money back when you’re ready for a new one. It makes getting a new phone much cheaper.
Frequently Asked Questions
Even with all this information, it’s completely normal to have a few questions. It's a big purchase, and you want to be 100% sure you're making the right choice. We’ve answered some of the most common questions we hear to help you out.
Think of this as a quick chat to answer any final questions you might have. We’ll talk about safety, batteries, and what you should get when your phone arrives.
Is it really safe to buy a refurbished iPhone?
Yes, absolutely—as long as you buy from a good seller. Trustworthy shops don't just give phones a quick wipe; they put every single one through lots of tests to make sure everything, from the camera to the speakers, works just like it should.
They also completely wipe all the old information, so there is no trace of the person who owned it before. On top of that, the 12-month warranty that good sellers give you is your safety net, protecting you if anything unexpected happens later.
Will the battery be any good?
This is probably the number one worry people have, but it’s one you don’t need to stress about. Expert sellers know that battery life is super important.
Every phone’s battery is tested, and they’ll only sell phones that have a strong battery, usually at least 80% of its original power. That’s more than enough to get you through a whole day of using your phone. If a phone’s battery is weaker than that, they'll often just replace it with a brand-new one before they sell it.
It's a common myth that refurbished phones always come with old, tired batteries. The truth is that good sellers promise a healthy battery, making sure your phone has all the power you need.
Can I return it if I don't like it?
Of course! Any good UK seller will have a clear and fair returns policy. This usually gives you between 14 and 30 days to properly try out the phone.
If you change your mind for any reason during that time, you can send it straight back for a full refund, with no questions asked.
Will my refurbished iPhone get updates?
Yes, it definitely will. One of the best things about having an iPhone is that Apple gives software updates for a long time, often for six years or even more.
This means your refurbished iPhone will get all the latest safety fixes, improvements, and cool new features at the same time as the brand-new models. It helps keep your phone feeling fast, safe, and useful for years to come.
Ready to find a top-quality refurbished iPhone from a trusted UK seller? At Used Mobiles 4 U, we offer a huge range of professionally tested and certified iPhones, all backed by a 12-month warranty and free next-day delivery. Explore our collection and find your perfect device today at https://usedmobiles4u.co.uk.




